Contact Center Agent

Lagos
April 1, 2025
₦213,000 / month
Full Time
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Job Description

Location: Iganmu, Lagos
Salary: N213,000/month (Net)
Qualification: HND/BSC
Experience Required: 30 – 40 years
Benefits: HMO, Pension & More

Are you an excellent communicator with a passion for customer service? A Contact Center Agent to join a team in Lagos. This role requires handling customer inquiries, resolving issues efficiently, and ensuring a great customer experience.

Responsibilities:

  • Handle inbound and outbound customer calls professionally.
  • Resolve customer complaints and provide accurate information.
  • Maintain customer records and update databases.
  • Collaborate with other teams to improve service quality.

Requirements:

  • HND/BSC in a relevant field.
  • Strong communication and problem-solving skills.
  • Ability to multitask and work under pressure.
  • Prior experience in a contact center is a plus.

How to Apply:

Interested candidates should apply by filling out the form below:
APPLICATION FORM

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