Customer Support Specialist – Bujeti
Job Description
Location: Remote
Experience: 2–3 years in customer support or similar roles
About the Role:
Bujeti, a forward-thinking fintech company, is seeking a skilled and enthusiastic Customer Support Specialist to join its growing team. This role is ideal for candidates with a passion for solving problems and a strong understanding of digital tools and user-focused communication. If you’re someone who thrives in fast-paced environments and enjoys helping customers, this could be the right opportunity.
Key Responsibilities:
- Respond to customer inquiries through various channels (email, chat, etc.) in a timely and professional manner
- Troubleshoot issues and escalate them to the appropriate team when necessary
- Maintain accurate records of customer interactions and feedback
- Provide product education and support to users, ensuring a positive customer experience
Requirements:
- 2–3 years of experience in customer support or a similar role
- Familiarity with fintech, banking, or high-growth digital platforms is a strong advantage
- Excellent written and verbal communication skills
- Ability to work independently and manage multiple conversations efficiently
How to Apply:
Interested candidates should email the following to careers@bujeti.com:
- A short video (around 2 minutes) introducing yourself and explaining why you’re excited about this role (can be recorded with a phone or laptop)
- A link to your LinkedIn profile
