Job Description
Location: Amuwo Odofin, Lagos
Employment Type: Full-time
Application Deadline: 31st July, 2025
An established company in Lagos is seeking a detail-oriented and resourceful Executive Assistant to the CEO. This dual-function role also includes supervisory responsibility over the Customer Service Team. The ideal candidate will be highly organized, capable of managing executive-level responsibilities, and experienced in leading a customer-facing team to deliver top-tier service.
Responsibilities
Executive Support Duties:
- Manage scheduling, meeting coordination, and travel planning for the CEO.
- Prepare high-quality documents, reports, and presentations for executive use.
- Facilitate communication between the CEO and various internal departments.
- Maintain confidentiality and manage sensitive information professionally.
Customer Service Supervision:
- Supervise the customer service team, including performance monitoring and mentoring.
- Implement and oversee training programs for continuous team development.
- Resolve escalated customer issues and ensure timely responses to inquiries.
- Use customer feedback data to drive service improvement initiatives.
Requirements
- Bachelor’s degree in Business Administration or a related field is preferred.
- 2–5 years of experience in a similar executive assistant or customer service leadership role.
- Strong communication skills and the ability to manage multiple priorities.
- Proven organizational skills with high attention to detail.
- Proficiency in office software and customer service tools.
- Leadership qualities with a problem-solving, customer-first mindset.
How to Apply
Interested and qualified candidates should submit their resume via email to jtechtradecareers@gmail.com or jtechtradecareers@outlook.com. Use “Executive Assistant to the CEO” as the subject line of the email.