Job Description
Location: Lagos Island, Lagos
Work Mode: Hybrid
Contract: 3-month consultancy (with possible extension)
Application Deadline: 24th July, 2025
An established organization preparing for a summer service launch is hiring an experienced Operations Consultant to build and optimize key operational systems. The role requires a strategic and hands-on professional who can structure workflows, onboard vendors, and enhance service delivery through well-defined processes.
Key Responsibilities
- Design and implement standard operating procedures (SOPs) for bookings, vendor coordination, and payment processes
- Develop structured templates for itinerary planning, client confirmations, and vendor communication
- Support the setup and management of tools such as Google Workspace, Notion, or Airtable for booking management
- Coordinate logistics and ensure effective communication between service providers, clients, and internal teams
- Assist the Founder in operational planning and execution during the launch phase
- Recommend scalable platforms and tools for long-term growth
Requirements
- Minimum of 3 years’ experience in operations, hospitality, event management, or a concierge-related role
- Strong project management and organizational skills
- High level of professionalism, discretion, and a customer-first approach
- Proficiency with digital workflow tools like Google Suite and Notion
- Must be resourceful, solution-oriented, and able to work independently
How to Apply
Qualified candidates should apply online via the link provided:
Click here to apply