Customer Services Representative at Pedini Nigeria Limited
Job Description
Pedini Nigeria Limited is hiring a Customer Services Representative to manage and oversee its customer service operations. This role requires strong communication and organizational skills, with a focus on maintaining customer satisfaction and improving overall service processes.
Key Responsibilities:
- Manage day-to-day operations of the Customer Services Department
- Analyze and summarize customer issues to provide effective solutions
- Ensure timely and accurate processing of customer quotations, orders, and confirmations
- Implement and maintain the customer service strategy in line with company goals
- Align departmental activities with broader business objectives for maximum impact
Requirements:
- A Bachelor’s Degree in any relevant field
- 3 to 5 years of proven experience in customer service or a related role
- Strong problem-solving and communication skills
- Ability to manage customer expectations and provide solutions effectively
How to Apply:
Qualified candidates should send their CV to pedininigeriacareers@gmail.com. Use the job title and your full name as the subject of the email.
