BUSINESS OPERATIONS MANAGER

Managenent
Ikoyi, Lagos
September 7, 2025
₦500,000 - ₦700,000 / month
Full Time
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Job Description

A reputable culinary company is seeking an experienced and dynamic Business Operations Manager to oversee daily business functions and drive operational excellence. The role requires strong leadership, customer service management, and logistics coordination to ensure efficiency and customer satisfaction.

Responsibilities

  • Develop and recommend business strategies while advising the CEO on company growth and operational improvements.
  • Oversee and support the customer service team, ensuring prompt handling of orders, inquiries, and complaints.
  • Supervise and coordinate cross-functional teams to enhance systems, tools, and overall efficiency.
  • Manage logistics operations including delivery schedules and coordination with drivers to guarantee timely delivery.
  • Track and analyze operational data to reduce errors, improve service standards, and increase efficiency.

Requirements

  • Bachelor’s or Master’s degree in Business Administration or a related discipline.
  • Minimum of 6 years of proven experience in operations management, ideally within retail or food manufacturing.
  • Strong background in customer service team management and logistics operations.
  • Excellent communication, problem-solving, and leadership skills.

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