Quality Control Officer at Toasties Limited

Job Description

A fast-casual dining restaurant chain in Lagos is hiring a Quality Control Officer to oversee food safety, hygiene, and quality standards. The role ensures that meals, ingredients, and service meet regulatory requirements and company benchmarks for consistency and customer satisfaction.

Key Responsibilities

• Inspect food preparation, storage, and service areas to ensure compliance with hygiene and safety standards.
• Monitor taste, presentation, and portion sizes of meals to guarantee consistency.
• Evaluate the freshness and handling of raw ingredients during delivery and storage.
• Conduct staff training on hygiene, food safety, and quality practices.
• Investigate customer complaints related to food quality and take corrective action.
• Carry out audits on HACCP, hygiene, and expiration control practices.

Requirements

• HND or BSc in a relevant field.
• Minimum of 3 years’ work experience in food service quality control.
• Strong attention to detail with sensory evaluation skills (taste, smell, presentation).
• Good knowledge of food safety standards and local health regulations.
• Excellent communication and organizational skills.
• Ability to work effectively with kitchen and service staff.