Billing Coordinator

Job Description

A remote healthcare organization is seeking a detail-oriented and solutions-focused Billing Coordinator with strong experience in behavioral or mental health billing. This role is responsible for managing end-to-end billing processes, ensuring compliance with payer regulations, reducing claim denials, and supporting accurate revenue cycle operations.

Key Responsibilities

• Process and submit claims for mental health and medical services to insurance companies, Medicare, Medicaid, and private payers
• Monitor, track, and resolve outstanding claims, denials, and reimbursements
• Conduct insurance eligibility checks and benefits verification
• Perform follow-ups on unpaid or underpaid claims and manage appeals efficiently
• Ensure compliance with HIPAA, CMS, and federal/state billing regulations
• Collaborate with clinicians and administrative teams to resolve billing discrepancies and documentation gaps
• Generate patient invoices and manage payment plans where applicable
• Maintain accurate documentation within billing systems and EHR platforms
• Identify recurring billing issues and recommend process improvements
• Stay updated on payer rules, coding standards, and industry changes

Requirements & Qualifications

• Bachelor’s degree in Accounting, IT, Communications, Social Work, Business Administration, or Medical Billing & Claims Processing
• Minimum of 3 years’ billing experience in a mental health, behavioral health, or healthcare setting
• Certified Professional Biller (CPB) or Certified Medical Reimbursement Specialist (CMRS) is an added advantage
• Proficiency in Microsoft 365 (Word, Excel, PowerPoint, Outlook, Teams, SharePoint, OneDrive)
• Hands-on experience with EMR/EHR systems such as DrChrono, AdvancedMD, Athenahealth, or similar platforms
• Strong understanding of payer systems, CPT codes, modifiers, and documentation requirements
• Excellent verbal and written communication skills
• Advanced Excel skills preferred
• Strong attention to detail and high level of accuracy
• Ability to work independently, meet deadlines, and perform under pressure
• Reliable internet connection and personal laptop are mandatory
• Call center or healthcare support experience is a plus (training provided)

Growth & Benefits

• Competitive monthly salary
• Career growth and long-term development opportunities
• Supportive and collaborative multinational work environment
• Exposure to global healthcare operations

Shift: 8-hour standard shift between 8:00am EST – 10:00pm EST (2:00pm – 4:00am WAT)
Primary shift: 8:00am – 4:30pm EST (2:00pm – 10:30pm WAT), based on company needs

How to Apply

Interested and qualified candidates should send a CV and cover letter using Billing Coordinator as the email subject.

Only shortlisted candidates will be contacted.