Key Account Manager at Glovo

Job Description

A Key Account Manager is needed to drive strategic partnerships and manage top-tier business accounts in Nigeria. This role focuses on building strong relationships with key partners, using data-driven insights to improve performance, and developing long-term growth and profitability strategies. It requires a balance of analytical thinking, commercial awareness, and relationship management skills in a fast-paced environment.

Key Responsibilities

• Manage and maintain a full 360-degree view of top partner accounts and overall business performance
• Understand partner goals and challenges to provide strategic guidance and tailored support
• Analyze data to identify opportunities for growth, profitability, and operational improvement
• Develop and execute long-term strategies across growth, promotions, advertising, and operations
• Increase revenue through commission negotiations and promotion of platform assets
• Collaborate with internal teams such as Operations, Marketing, and Customer Service to deliver customized solutions
• Build and sustain strong relationships with key partners, converting them into preferred partners

Requirements

• Minimum of 3 years’ experience in Account Management or business development (experience in startups, consulting firms, or tech companies is an advantage)
• Strong proficiency in Excel; knowledge of additional data analysis tools is a plus
• Excellent persuasion, negotiation, and communication skills
• Strong analytical and critical thinking abilities with a problem-solving mindset
• Ability to manage both high-level strategy and detailed execution effectively
• Highly organized with strong time management and deadline-driven work style
• Demonstrated ownership mindset with a proactive, results-oriented approach
• Ability to thrive in a fast-paced, high-growth, and performance-driven environment