Product Analyst at Source Microfinance Bank Limited
Job Description
Source Microfinance Bank Limited is seeking a skilled Product Analyst to drive the development and optimization of digital banking products and internal systems. This role combines product management and business analysis, focusing on delivering data-driven solutions that improve customer experience and operational efficiency within the microfinance space.
Key Responsibilities
- Define and execute product strategy, vision, and roadmap for digital platforms such as mobile apps, USSD, and internet banking
- Conduct market research and competitor analysis to identify trends, customer needs, and opportunities for innovation
- Manage and prioritize the product backlog, ensuring alignment with business goals and regulatory requirements
- Monitor product performance using KPIs such as user adoption, transaction volume, and customer satisfaction
- Gather and document business and system requirements from stakeholders across departments
- Analyze existing workflows and recommend process improvements and automation within core banking operations
- Develop user stories, business requirement documents (BRDs), and functional specifications for development teams
- Coordinate User Acceptance Testing (UAT), ensuring solutions meet defined requirements before deployment
Requirements
- 4–7 years of experience as a Product Analyst, Business Analyst, or Product Manager within banking or financial services
- Experience in microfinance or digital lending is an added advantage
- Strong understanding of product strategy, roadmap planning, and data-driven decision-making
- Proficiency in SQL for data analysis and reporting
- Familiarity with Core Banking Systems such as T24, Finacle, or Flexcube
- Knowledge of API integrations, payment gateways (e.g., NIBSS, Remita), and digital banking channels
- Understanding of lending operations, deposit mobilization, and regulatory compliance (CBN guidelines)
- Excellent communication, stakeholder management, and organizational skills
