Operations Program Manager at Bluechip Technologies Limited

Job Description

Bluechip Technologies Limited is seeking an experienced Operations Program Manager to oversee large-scale operational programs, improve service delivery, and drive business efficiency. The role requires a strategic professional with strong program management, stakeholder engagement, and analytical skills to ensure seamless project execution and operational excellence.

Key Responsibilities

• Oversee the delivery and governance of multiple projects and operational programs.
• Monitor and manage SLAs, KPIs, and stakeholder reporting processes.
• Drive process optimization initiatives to improve operational efficiency and reduce costs.
• Identify and manage operational risks, escalations, and compliance requirements.
• Coordinate service delivery activities to maintain high-quality standards across operations.
• Collaborate with internal teams and stakeholders to achieve business objectives and operational targets.
• Analyze operational data and provide insights for continuous improvement.

Requirements

• Minimum of 7 years’ experience in operations, program management, or service delivery roles.
• Strong experience in program management and stakeholder management.
• Excellent analytical, problem-solving, and reporting skills.
• Proven ability to improve operational efficiency and service quality.
• Good understanding of risk management, governance, and compliance processes.
• Strong communication and leadership abilities.

How to Apply

Interested and qualified candidates should send their CV using Operations Program Manager as the subject of the email.