Internal Control Officer (FI & OFI) at Pishon & Brooks Advisory Services

Job Description

Pishon & Brooks Advisory Services is recruiting on behalf of a client for the position of Internal Control Officer (FI & OFI). The successful candidate will be responsible for providing independent control oversight across settlement operations, dispute management, financial institution operations, and transaction processing activities. This role focuses on ensuring compliance, operational efficiency, risk mitigation, and the integrity of financial transactions within a fast-paced financial services environment.

Location: Lagos

Reporting To: Head, Business & Support Control

Job Responsibilities

• Monitor and review settlement, reconciliation, and transaction processing activities across local and international payment channels.
• Provide control oversight for dispute and chargeback management processes across card schemes and payment platforms.
• Review and validate transaction files, settlement reports, and operational extracts to ensure completeness and accuracy.
• Monitor settlement exceptions, unresolved items, and financial exposures, ensuring timely escalation and resolution.
• Ensure compliance with internal control policies, regulatory requirements, scheme rules, and operational procedures.
• Review onboarding and operational processes for financial institutions and regulated entities to ensure proper authorization and documentation.
• Conduct control reviews across transaction processing, switching, transfer, PTSA, and related fintech operations.
• Assess operational workflows and recommend process improvements to strengthen controls and enhance operational efficiency.
• Collaborate with Operations, Technology, Product, and Business teams to ensure secure and compliant service delivery.
• Support audit exercises, regulatory reviews, and compliance reporting activities.
• Prepare periodic control, governance, and exception reports for management review.

Job Requirements

• A Bachelor’s Degree in Finance, Business Administration, or a related field.
• ACA, ACCA, or an equivalent professional certification.
• A minimum of 4 years of experience in internal control, audit, settlement operations, dispute management, financial operations, or compliance.
• Previous experience within the fintech, banking, or financial services sector.
• Working knowledge of Nigerian corporate governance codes and Central Bank of Nigeria (CBN) regulations.
• Strong understanding of settlement and reconciliation processes.
• Experience in dispute and chargeback management.
• Knowledge of internal control frameworks, risk management, and regulatory compliance.
• Proficiency in data analysis and reporting tools such as Power BI, SQL, ACL, or IDEA.
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• High attention to detail, integrity, and professionalism.
• Ability to work effectively under pressure in a fast-paced environment.

Added Advantage:

• Master’s Degree in a relevant field.
• Professional certifications such as CISA, CPA, CIA, or equivalent.