Technical Writer
Job Description
Percona is looking for a talented and flexible Technical Writer to join one of our distributed open-source software development teams. You will work on the PostgreSQL database and related components, in close collaboration with our dedicated PostgreSQL team.
Key Responsibilities
- Create all technical documentation from install/configuration/troubleshooting guides, how-tos, user manuals, man pages, to –help prompts
- Participate in team ceremonies. Collaborate with the Engineering Manager, Product Manager, Devs, and QA to output high-quality documentation
- Use text, markdown, images, and diagrams to ensure that audiences of all experience levels can extract value from our documentation
- Leverage AI tooling to quickly draft, polish, format, and refine content
- Maintain documentation versioning and be a contributor to our overall documentation strategy
Key Requirements
- Graduate-level written English and excellent verbal communication skills
- Experience with documenting complex systems and writing user-oriented documentation
- 3+ years of experience as a technical writer and ability to write high-quality and precise documentation
- Experience with markup languages (Markdown preferred)
- Experience with the installation and configuration of database server software on Linux
- Docs-as-code experience. Knowledge of Jenkins, git, Markdown, HTML, and/or JavaScript (strongly recommended)
- Experience in leveraging AI tooling for documentation purposes
- Comfortable with Linux command line
- Distributed system development and/or database server development
- Fluent in developer tools like git, gcc, gdb
- Working autonomously in a globally distributed organization
- Collaborating with open source communities and colleagues via mailing lists, Slack, etc.
- Using collaboration/tracking tools like Jira/Notion
- Proven success working in a distributed environment
- Quick learner and great team player
