IT Support Officer
Job Description
InsightPlus Healthcare is hiring a full-time, onsite IT Support Officer to provide technical support and maintain the organisation’s IT infrastructure.
Key Responsibilities
- Provide onsite support and troubleshoot computers, printers, scanners, software, and other IT equipment.
- Manage and troubleshoot internet, Wi-Fi, LAN, routers, and network connectivity.
- Install, configure, maintain, and monitor IT hardware and software.
- Maintain IT asset registers, incident logs, maintenance, and repair records.
- Monitor and procure IT consumables and accessories.
- Support staff with email, system access, software, and other IT-related issues.
- Assist with cybersecurity, antivirus, backups, access controls, and protection of confidential information.
- Coordinate with IT vendors, internet providers, and equipment suppliers.
- Identify recurring technical problems and recommend preventive solutions.
Key Requirements
- OND, HND, or B.Sc. in Computer Science, IT, Computer Engineering, or a related field.
- Previous experience in IT support, helpdesk, network support, or a similar role.
- Good knowledge of computer hardware, Windows, printers, networking, internet connectivity, and office applications.
- IT certifications and healthcare/diagnostic-centre experience are an advantage.
- Strong troubleshooting, communication, documentation, and problem-solving skills.
- Ability to work independently, respond quickly to urgent issues, and maintain strict confidentiality.
Interested and qualified candidates should send their CV to hr@myinsightplus.com using the Job Title as the subject of the email.
