Product Design Lead

Job Description

Chowdeck is an on-demand delivery service for Africa. We deliver food, medicine, groceries and other packages seamlessly while providing customers with a platform to order from their favourite vendors. As the Product Design Lead at Chowdeck, you will lead product design across our customer, vendor, operations and trust products. You will be responsible for design quality, growing the team, our research practice, our design system, and how designers work with every other function.

Location: Lagos (Hybrid)

• Set a clear product design vision and turn it into practical standards for the team.
• Coach designers through discovery, interaction design, prototyping, validation and delivery.
• Run critiques that make the work better and help designers sharpen their judgement.
• Partner with functional leads to shape problems early, not just review interfaces at the end.
• Build and maintain the design system with clear ownership and adoption expectations.
• Improve how customer research and operational insight feed into product decisions.
• Plan design capacity, spot hiring needs and make sure priority teams get the right level of support.
• Collaborate with other design disciplines while keeping clear ownership of the product experience.

Key Requirements

• At least 6–7 years of product design experience, including at least 2 years leading, managing or mentoring product designers and raising the quality of a design team.
• Strong experience designing complex mobile and web products, with a portfolio that shows your process and decisions.
• Strong interaction, systems and visual-design judgement.
• Experience partnering closely with other functions from discovery through launch.
• The ability to move between strategic direction, detailed critique and hands-on design as needed.
• Clear communication, empathy, high standards and the ability to give direct, useful feedback.