Account Manager – Growth Accounts
Job Description
An international SaaS and technology company is seeking an Account Manager to oversee growth accounts within its global commercial team. The role involves managing mid-tier customer portfolios, ensuring client retention, driving adoption of solutions, and identifying opportunities for upselling and cross-selling. This is a customer-facing position that requires strong relationship management, commercial insight, and proactive engagement.
Key Responsibilities
- Manage and nurture assigned growth accounts to ensure customer satisfaction, retention, and expansion.
- Identify upsell and cross-sell opportunities while achieving renewal and revenue growth targets.
- Conduct regular business reviews, deliver insights, and serve as the customer’s trusted advisor.
- Collaborate with support, product, and implementation teams to deliver a seamless customer experience.
- Monitor account health metrics and provide actionable data-driven recommendations.
Requirements
- 1–3 years of experience in account management, customer success, or a related field (SaaS background preferred).
- Strong relationship-building, consultative selling, and presentation skills.
- Analytical mindset with the ability to use data in decision-making.
- Proactive, customer-focused, and results-oriented approach.
- Familiarity with CRM tools such as Salesforce or HubSpot is an advantage.
- Fluency in English; proficiency in French is a plus.
Location: EMEA (UK, Italy, Spain, Germany, Finland, France)
Why Apply
This opportunity offers career growth in account management and customer success, with exposure to global clients in the SaaS and electronics manufacturing industries. The role provides flexibility with a remote-friendly work culture and pathways to leadership or strategic account management roles.
How to Apply
Interested candidates should submit a resume and a short cover letter detailing relevant experience and explaining how they can contribute to the success of the team.
