Customer Care Representative

Job Description

Location: Remote
Salary: N120,000 monthly + weekly data subscription
Experience: Minimum of 1 year in a similar role

A proactive and customer-focused Customer Care Representative is needed to join our remote team. If you have a passion for delivering excellent customer service and enjoy problem-solving, this is a great opportunity to grow your career in a supportive environment.

Key Responsibilities:

• Handle inbound and outbound customer inquiries via calls, emails, and chats.
• Provide timely and accurate information to customers regarding products and services.
• Resolve customer complaints and ensure customer satisfaction.
• Maintain detailed records of customer interactions and transactions.

Requirements:

• Minimum of 1 year experience in a similar customer service role.
• Excellent communication and interpersonal skills.
• Ability to multitask, prioritize, and manage time effectively.
• Proficient in using basic computer applications and CRM systems.

How to Apply:

Interested and qualified candidates should send their CVs to buksdesigns@gmail.com using “Customer Care Representative” as the email subject.