Customer Service Executive

Job Description

Location: Port Harcourt

Job Description: A dedicated and detail-oriented Customer Service Executive is needed to join our team in Port Harcourt. This role involves engaging with customers, resolving inquiries, and ensuring a seamless customer experience. If you are passionate about delivering top-notch service and have the skills to thrive in a fast-paced environment, we would love to hear from you.

Key Responsibilities:

• Address customer inquiries via phone, email, and chat in a professional manner.
• Resolve customer complaints and issues effectively and efficiently.
• Maintain accurate records of customer interactions and transactions.
• Provide feedback and insights to improve overall customer service processes.

Requirements:

• Minimum of 1 year experience in a customer service role.
• Strong knowledge of Excel and other Microsoft Office tools.
• Excellent communication and problem-solving skills.
• Ability to work independently and as part of a team.

How to Apply: Send your CV to employmeafrica@gmail.com with the subject line “Customer Service Executive.”