Customer Service Executive (B2B)
Job Description
Location: Lekki Phase 1, Lagos
Industry: Female Healthcare
Salary: ₦171,000 (net)
Working Days: Monday – Saturday
We are looking for a proactive and customer-focused Customer Service Executive (Business-to-Business) to join our team. The ideal candidate will manage client relationships and ensure satisfaction with our healthcare products and services.
Key Responsibilities
- Build and maintain strong relationships with existing business clients to foster loyalty and satisfaction.
- Address client inquiries and concerns promptly, providing excellent support and solutions.
- Collaborate with sales and operations teams to ensure seamless delivery of products and services.
- Identify opportunities for upselling and cross-selling to existing clients.
- Regularly engage with decision-makers to ensure alignment with client needs and expectations.
Requirements
- A minimum of 2 years of experience in sales within Personal Care, Cosmetics, Nutraceuticals, Pharmaceuticals, or Consumer Brands industries.
- A Bachelor’s Degree (in Nursing, Pharmacy, or a medical-related field is an advantage).
- Must be presentable, articulate, and able to take initiative.
- Strong relationship-building skills, especially with business decision-makers.
How to Apply
Interested and qualified candidates should send their CVs to: unyime@ldd-consulting.com
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