Customer Service Officer

Customer Service
January 25, 2025
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Job Description

Are you passionate about delivering exceptional customer experiences? Join Baines Credit as a Customer Service Officer and become part of a dynamic team dedicated to providing top-notch support to our clients. If you thrive in a fast-paced environment and excel in solving customer concerns, this role is perfect for you!

Job Responsibilities:

  • Handle customer inquiries via phone, email, and in-person with professionalism and empathy.
  • Resolve customer issues promptly, ensuring satisfaction and retention.
  • Provide detailed product and service information to assist customers in making informed decisions.
  • Maintain accurate records of customer interactions and follow-up actions in the company database.
  • Collaborate with internal teams to improve customer support processes and experiences.

Job Requirements:

  • A minimum of an ND certificate.
  • Excellent communication and problem-solving skills.
  • A customer-first attitude with a focus on satisfaction.
  • Ability to thrive in a fast-paced and team-oriented environment.
  • 0–2 years of experience in a similar role.

How to Apply:
Submit your application to info@bainescredit.com. We look forward to welcoming you to our team!

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