IT Technical Support & Compliance Officer Needed

IT
Nigeria
June 19, 2025
Full Time
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Job Description

Locations: Abuja, Lagos (Ikorodu & Victoria Island), Umuahia – Abia, Enugu, Asaba – Delta

Job Summary

A reputable organization is seeking to hire an IT Technical Support & Compliance Officer to provide reliable technical support across multiple locations while ensuring adherence to IT security and compliance standards. The ideal candidate will have a solid background in IT support, system administration, and information security practices.

Key Responsibilities

  • Provide day-to-day technical support for hardware, software, and network issues across assigned branches.
  • Enforce IT governance, security protocols, and compliance standards such as ISO 27001 and ITIL.
  • Administer Windows, macOS, Google Workspace, and perform basic Linux support.
  • Manage networking components, including TCP/IP, DNS, DHCP, VLANs, and Wi-Fi.
  • Maintain endpoint security, apply software patches, and support CCTV, VoIP, and point-of-sale systems.
  • Document technical issues, resolutions, and IT processes efficiently.
  • Travel as needed to support branch operations and neighboring sites.

Key Qualifications

  • OND, HND, or Bachelor’s Degree in Computer Science, Information Technology, or related discipline.
  • Minimum of 3 years hands-on experience in technical support within a multi-site or enterprise environment.
  • Proven experience in enforcing IT security and governance standards.
  • Proficiency in Windows & macOS administration; basic Linux knowledge.
  • Strong knowledge of networking fundamentals.
  • Google Workspace administration experience.
  • Excellent communication skills and strong customer-service orientation.
  • Industry certifications such as Google Workspace Administrator or equivalent are a plus.
  • Familiarity with help-desk ticketing systems (e.g., Jira, Freshservice) and basic scripting in PowerShell or Bash is an advantage.

Application Instructions

Interested and qualified candidates should send their CV and a concise cover letter (maximum of one page) to careers@enviable.group. The Job Position should be used as the subject of the email.

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