Pharmacovigilance Officer, Team Leader (Line Management Experience Required)

Bulgaria
February 12, 2026
Remote
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Job Description

The Pharmacovigilance Officer, Team Leader role is a senior leadership position responsible for overseeing Individual Case Safety Report (ICSR) management across assigned projects. This role provides strategic and operational leadership, ensures high-quality pharmacovigilance delivery, and manages a team of ICSR professionals while maintaining strong client collaboration and regulatory compliance.

Key Responsibilities

  • Lead the ICSR management team for assigned projects or a group of projects as Team Leader
  • Ensure effective task allocation and oversee end-to-end workflow for assigned projects
  • Support and maintain effective cooperation with clients in the area of ICSR Management
  • Provide operational support to other project activities delivered on behalf of the client
  • Line manage assigned ICSR staff, including performance management and development
  • Create and maintain project-specific KPIs for contracted ICSR activities, including optimizing procedures, training, and efficiency initiatives
  • Propose and support implementation of process improvements in collaboration with the ICSR Operational Lead
  • Manage ICSR deviations with support from the ICSR Operational Lead
  • Review trackers and timesheet data to ensure accuracy and compliance
  • Participate in ICSR processing and second-level quality control of cases
  • Act as subject matter expert for the assigned team and support other SMEs

Requirements / Qualifications

  • Degree in life sciences, pharmacy, nursing, or other healthcare-related qualification, or relevant pharmacovigilance experience
  • Extensive experience in pharmacovigilance with demonstrated line management experience
  • Strong written and verbal communication skills
  • Excellent organizational skills with attention to detail and ability to multitask
  • Proven delegation, planning, and time management skills
  • Strong technical competence in pharmacovigilance systems and workflows
  • Ability to collaborate effectively within cross-functional and multicultural teams

Additional Information
The organization provides a professional environment with a strong focus on training, development, well-being, and work–life balance. The workplace emphasizes diversity, equity, inclusion, collaboration, and a people-first culture, with opportunities to work with international teams across multiple regions.

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