Remote Customer Success Manager (EMEA)

Location: EMEA | Department: Customer Success | Type: Full-time | Work Mode: Fully Remote

An international company is hiring a Customer Success Manager to support clients across the EMEA region. This role is fully remote and offers the chance to join a diverse, dynamic team with global reach. The successful candidate will play a critical role in building strong client relationships and ensuring long-term satisfaction and retention.

Key Responsibilities:

• Serve as the main point of contact for clients, ensuring their satisfaction and long-term engagement
• Guide customers through onboarding, adoption, and ongoing usage of products or services
• Collaborate with cross-functional teams to resolve customer issues and escalate where necessary
• Identify opportunities for customer growth and upsell additional solutions where appropriate

What’s Offered:

• Remote-first environment with optional travel to international offices
• Unlimited vacation (in most regions) and competitive benefits, including health, dental, vision, and savings plans
• Reimbursements for training, work-from-home setup, and more
• Diverse global team and regular social activities
• Employee referral program

Requirements:
Interested candidates should have proven experience in customer success or account management, preferably in the SaaS or tech industry. Strong communication skills, customer-first mindset, and the ability to work across time zones are essential.

How to Apply:
Submit your application through the following link: https://shorturl.at/SUstG