Solutions Account Manager (Technical) at InfoWARE Limited

Accounting / Finance
Lagos
September 17, 2025
Full Time
Application deadline closed.

Job Description

A leading technology company in the financial services sector across West Africa is hiring a Solutions Account Manager (Technical). The role focuses on ERP solutions implementation, client support, and collaboration with fintech partners building on the InfoWARE platform.

Key Responsibilities

  • Manage new client implementations, ensuring smooth onboarding and effective communication between clients and the company.
  • Provide expert-level product implementation, troubleshooting, and risk mitigation during rollouts.
  • Act as the main technical contact, resolving escalated issues and collaborating with teams to deliver solutions.
  • Support post-implementation processes, phased rollouts, and project enhancement deployments.

Requirements

  • Bachelor’s Degree in Computer Science, Computer Engineering, Electrical/Electronics, or related field with 1–3 years of experience.
  • Completed NYSC is mandatory.
  • Experience in the fintech industry is an advantage.
  • Strong problem-solving, troubleshooting, and customer service skills.
  • Good knowledge of Microsoft SQL.
  • Excellent written and verbal communication skills with proven ability to work independently and in a team.

How to Apply
Interested and qualified candidates should send their CV and Cover Letter in PDF format using the job title as the subject of the email (e.g., ERP Solutions Implementation & Support Engineer).

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