SPA Manager at Montaigne AH Limited
Job Description
Montaigne AH Limited is hiring a skilled and experienced SPA Manager to oversee daily spa operations and deliver an exceptional guest experience. The role requires a strong leader with experience in wellness, hospitality, or spa management who can coordinate staff, maintain high service standards, and support business growth.
The ideal candidate should be organized, guest-focused, and capable of balancing operational efficiency with customer satisfaction.
Location: Victoria Island, Lagos
Employment Type: Full-time
Salary: N350,000 – N500,000 monthly
Responsibilities
- Welcome guests and ensure a warm, professional, and relaxing spa experience.
- Supervise therapists, receptionists, and support staff to maintain smooth daily operations.
- Coordinate bookings, schedules, room readiness, and guest flow to ensure services run efficiently.
- Monitor inventory levels, vendor relationships, and spa product orders.
- Track revenue performance, customer satisfaction, and weekly operational KPIs.
- Resolve guest complaints and operational issues quickly and professionally.
- Maintain high standards of cleanliness, safety, and sanitation compliance.
- Support promotional activities and retail sales initiatives to improve business performance.
Requirements
- Minimum of 3 years’ leadership experience in spa, wellness, hospitality, or related industries.
- Strong communication and team management skills.
- Ability to lead and mentor a diverse team in a fast-paced environment.
- Experience using scheduling systems, POS software, and basic operational reporting tools.
- Excellent organizational and problem-solving abilities.
- Strong understanding of customer service and guest relationship management.
- Ability to balance service quality with operational and revenue targets.
Application Closing Date
31st May, 2026.
How to Apply
Interested and qualifed candidates should submit their CV using the job title as the subject of the mail.
