Call Center Agent Needed

November 20, 2024
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Job Description

Location: Victoria Island, Lagos

Salary: ₦173,859.59 net monthly, plus benefits
Benefits: Full family HMO, pension, conversion/promotion opportunities, 13th-month salary, leave allowance, and a flexible work arrangement.
Employment Type: Full-time

A reputable organization is looking for skilled and multilingual Call Center Agents fluent in Hausa and Igbo to join their dynamic team. This role involves providing exceptional customer service and support while maintaining a high level of professionalism.

Responsibilities:

  • Handle inbound and outbound calls, addressing customer inquiries and resolving complaints.
  • Provide accurate and timely information about products and services.
  • Document and update customer interactions in the system.
  • Collaborate with team members to ensure seamless service delivery.

Requirements:

  • BSc/HND in a relevant field.
  • Fluency in Hausa and Igbo languages (both written and spoken).
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced and dynamic environment.

How to Apply:
Interested and Qualified candidates should apply through the following link: https://docs.google.com/forms/d/e/1FAIpQLSdluanIuEYL25riJWdhAc5NrGh_3x4t46P06UKbeqsF61DVtw/viewform

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