Customer Service Representative

Job Description

Location: Magodo, Lagos
Salary: N250,000 – N300,000 monthly

A reputable company in Magodo, Lagos is hiring a Customer Service Representative to handle client interactions, resolve inquiries, and maintain customer satisfaction. This role is ideal for someone with excellent communication skills and a customer-focused mindset.

Key Responsibilities

• Respond to customer inquiries via phone, email, and chat
• Resolve customer complaints and provide appropriate solutions promptly
• Maintain detailed records of customer interactions and transactions
• Collaborate with internal teams to ensure smooth service delivery

Requirements
Interested candidates must have:

• Strong communication and interpersonal skills
• Proven experience in a customer service or client-facing role
• Minimum of an OND or higher qualification
• Proficiency in using customer service tools and technology

How to Apply
Interested applicants should apply through the following link:
https://forms.gle/mDQDMa5s2j7A11MM7