Customer Relationship Manager at Wecleanit Services Limited

Job Description

Wecleanit Services Limited is hiring a Customer Relationship Manager to lead customer engagement and retention efforts. This role is focused on enhancing client satisfaction, maintaining long-term relationships, and ensuring smooth service delivery. The ideal candidate will be proactive, organized, and customer-focused.

Responsibilities:

• Act as the primary point of contact for client communications and service-related inquiries
• Manage client accounts and maintain up-to-date records using CRM tools
• Coordinate with operations and service teams to ensure timely and quality service delivery
• Address customer complaints and feedback professionally to resolve issues effectively
• Analyze client satisfaction trends and recommend improvements to enhance customer loyalty

Requirements:

• Bachelor’s Degree or equivalent (BA/BSc/HND)
• 1 – 2 years of experience in customer service or client relationship management
• Strong communication and interpersonal skills
• Proficiency with CRM software and Microsoft Office tools
• Ability to multitask, manage priorities, and meet deadlines

How to Apply:
Interested and qualified candidates should apply via the following link:
Application Link