Job Description
The Chief of Operations & Programs plays a critical leadership role at Seismic Consulting Group, serving as the CEO’s principal deputy and driving operational excellence, business growth, and high-quality project and proposal delivery. This position oversees internal operations, staff performance, business development, donor-compliant proposal development, and strategic partnerships to ensure efficiency, growth, and consistent delivery standards.
Key Responsibilities
- Oversee day-to-day operations to ensure efficiency, accountability, and alignment with organizational goals
- Design, implement, and continuously improve operational systems, workflows, and internal controls
- Supervise staff performance, workload distribution, and delivery timelines to ensure deadlines are met
- Coordinate cross-functional teams for effective execution of consulting assignments and projects
- Lead business development activities including market scanning, opportunity identification, and partner engagement
- Build and manage relationships with donors, development partners, NGOs, government institutions, and private-sector clients
- Oversee the full proposal lifecycle including EOIs and bids, ensuring donor compliance and quality standards
- Review and approve final proposals for accuracy, competitiveness, and alignment with client requirements
- Coordinate and manage external consultants and subject-matter experts to meet agreed deliverables and timelines
- Represent the organization in meetings and negotiations when required and provide strategic operational support to the CEO
Requirements
- Bachelor’s degree in Business Administration, Management, Economics, Development Studies, International Relations, or a related field
- Postgraduate degree (MBA, MSc, or MA) is mandatory
- 7–10 years of progressive experience in development consulting, donor-funded projects, or professional services
- Proven experience in operations management, business development, and proposal leadership
- Demonstrated ability to manage teams and deliver under tight deadlines
- Experience working with donor-funded programmes such as World Bank, FCDO/DFID, USAID, UN agencies, AfDB, EU, or foundations is highly desirable
- Strong leadership, communication, negotiation, and stakeholder management skills
- In-depth understanding of donor compliance, consulting standards, and proposal quality assurance
- Ability to work independently and make sound decisions in the CEO’s absence
