Community Manager
Job Description
440 Global is seeking a Community Manager who can bring creativity, consistency, and energy to our growing community. You’ll play a key role in engaging our audience, strengthening relationships, managing community platforms, and creating experiences that keep our community active and connected.
Location: Remote
Salary: ₦100,000 – ₦150,000 monthly
Key Responsibilities
- Grow 440’s community across WhatsApp, Facebook, Instagram & TikTok.
- Identify and attract relevant merchants, importers, and retailers.
- Engage with relevant conversations and industry communities.
- Respond to comments, messages, and enquiries promptly.
- Create conversations, polls, tips, and merchant-focused content.
- Join and actively contribute to relevant WhatsApp, Telegram & Facebook groups.
- Build relationships with relevant creators, influencers, and industry brands.
- Moderate communities and maintain a positive environment.
- Gather merchant feedback, questions, and market insights.
- Identify and nurture community leads and potential customers.
- Track community growth, engagement, leads, and conversions.
- Turn community members into loyal customers and brand advocates.
Key Requirements
- 1–3 years of experience in community management, social media, customer engagement, or a related role.
- Strong written and verbal communication skills.
- Good understanding of social media platforms and online communities.
- Experience managing WhatsApp, Facebook, Instagram, and TikTok communities.
- Strong engagement and relationship-building skills.
- Ability to create engaging, audience-focused content.
- Proactive, creative, and highly responsive.
- Good understanding of merchants, importers, retailers, or e-commerce is an advantage.
- Ability to track engagement, community growth, and leads.
- Strong organisational skills and attention to detail.
