Applied AI Scientist
Job Description
Wave is now the largest financial institution in Senegal and Côte d’Ivoire, with millions of users, growing rapidly year on year. And, we’re still in the early days of our product roadmap and potential impact on people’s everyday lives.
Salary: $167,00 – $227,900 USD
Key Responsibilities
- Be responsible for driving the quality of our automated support through evaluating and improving everything the team builds
- Bridge research and production, building agent systems that ship into real products.
- Contribute to autonomous voice and digital agents that power 10M+ customer interactions per month across West Africa.
- Build for the hardest edge cases: poor connectivity, low literacy, and languages with little training data.
- Experiment with, evaluate, and integrate the latest voice and text models.
- Own problems end-to-end, from problem discovery to running in production, working alongside product and engineering leaders who prioritize shipping real customer impact.
Key Requirements
- 5+ years of experience in AI/ML experience
- Proven hands-on experience building with LLMs or AI systems (evaluation, RAG, embeddings, safety and guardrails etc.).
- Strong foundations in statistics and ML theory.
- Solid Python skills.
- Track record taking AI/ML systems from prototype to production and care deeply about reliability, performance, and scalability.
- Fluency with AI agents, with bonus points for deploying them as part of production systems
