Business Development Executive

Job Description

• Follow up on inbound and outbound leads generated through marketing campaigns.
• Identify and engage key decision-makers, including CEOs, Founders, Operations Managers, Customer Experience Managers, and Contact Center Directors.
• Conduct discovery calls to understand clients’ customer service operations, staffing challenges, and business needs.
• Present Baaraku’s outsourcing solutions and articulate the value proposition of hiring African customer service professionals.
• Develop and deliver compelling sales presentations and proposals.
• Build and maintain a healthy sales pipeline using CRM tools.
• Schedule and conduct virtual meetings, product demonstrations, and consultations.
• Negotiate service agreements and close new business opportunities.
• Collaborate with the recruitment and operations teams to ensure successful client onboarding.
• Maintain accurate records of sales activities, client interactions, and forecasts.
• Meet or exceed monthly sales targets and key performance indicators.
• Stay informed about outsourcing trends, customer support best practices, and industry developments.

Key Requirements

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field (preferred).
• 3+ years of experience in B2B sales, business development, staffing, recruitment, outsourcing, or related industries.
• Proven experience generating revenue and closing deals with international clients, particularly U.S based companies.
• Strong understanding of sales processes, lead qualification, and pipeline management.
• Excellent verbal and written English communication skills.
• Ability to confidently engage senior-level decision-makers.
• Strong negotiation, presentation, and relationship-building skills.
• Experience using CRM platforms such as GoHighlevel, Salesforce, Zoho CRM, or similar tools.
• Self-motivated, organized, and capable of working independently in a remote environment.

Interested and qualified candidates should send their CV to vanessa@baaraku.com using the Job Title as the subject of the email.