Customer Support Officer
Job Description
Laser-ng is seeking a customer-focused and experienced Customer Support Officer to provide professional support to suppliers and prospective suppliers, particularly in registration and related processes within the oil and gas sector.
Key Responsibilities
- Registering prospective suppliers on the relevant supplier registration platform.
- Verifying supplier-submitted questionnaires and providing guidance and support where required.
- Reviewing and processing supplier requests in a timely and professional manner.
- Providing help desk support to suppliers on registration-related matters.
- Responding to supplier enquiries and ensuring effective resolution of registration issues.
- Preparing accurate reports on published suppliers.
- Maintaining professional communication and positive relationships with suppliers.
Interested and qualified candidates should send their CV to: info@laser-ng.com. Relevant academic, professional and/or customer service training certificates should be submitted along with the application.
