Job Description
RemoFirst is hiring a Revenue Operations Manager to support and optimize revenue operations across Sales, Finance, Customer Success, and Partnerships. This remote role is ideal for an experienced operations professional with strong analytical skills, CRM expertise, and the ability to improve processes that drive business growth. The successful candidate will help streamline workflows, enhance reporting, and ensure revenue teams have the systems and insights needed to perform effectively.
Location: Nigeria (Remote)
Key Responsibilities
- Manage and optimize CRM administration, ensuring data accuracy, user adoption, and efficient workflows.
- Build and maintain dashboards, reports, and revenue performance metrics to support forecasting and business decisions.
- Oversee monthly sales commission calculations and collaborate with Finance to ensure timely and accurate payments.
- Identify and implement process improvements and automation opportunities across revenue operations.
- Deliver monthly sales enablement training sessions in collaboration with Sales leadership.
- Support cross-functional operational projects involving Sales, Customer Success, Finance, and Partnerships.
- Act as the primary contact for CRM, reporting, sales tools, and operational process support.
- Prepare recurring revenue reports, including Monthly Recurring Revenue (MRR), to provide business insights.
Requirements
- Bachelor’s degree in Business, Finance, Operations, or a related field is an advantage.
- 5–10 years of experience in Revenue Operations, Sales Operations, CRM Administration, Sales Enablement, or a related role.
- Strong analytical and problem-solving skills with experience using data to improve operational performance.
- Experience managing CRM platforms and revenue technology tools.
- Excellent communication, presentation, and stakeholder management skills.
- Proven ability to improve processes, automate workflows, and manage multiple priorities.
- Highly organized with exceptional attention to detail.
- Comfortable working in a fast-paced, fully remote environment across multiple time zones.
Preferred Qualifications
- Experience with Employer of Record (EOR), Professional Employer Organization (PEO), or contractor management platforms.
- Familiarity with HubSpot CRM, PandaDoc, Apollo, Remuner, and business intelligence tools.
- Understanding of SaaS metrics such as MRR, ARR, and customer lifecycle reporting.