Revenue Operations Manager (Remote) at RemoFirst

Job Description

RemoFirst is hiring a Revenue Operations Manager to support and optimize revenue operations across the customer lifecycle. This remote role is ideal for an experienced operations professional with a strong background in CRM management, sales operations, reporting, process improvement, and cross-functional collaboration. The successful candidate will help streamline revenue processes, improve operational efficiency, and provide valuable insights that support business growth.

Location: Nigeria (Remote)

Key Responsibilities

• Manage and optimize CRM systems, ensuring data accuracy, process consistency, and user adoption.
• Build and maintain reports and dashboards to support sales performance, forecasting, and revenue visibility.
• Oversee monthly sales commission calculations and collaborate with finance teams to ensure accurate payouts.
• Identify and implement process improvements and workflow automation to enhance operational efficiency.
• Deliver sales enablement training in collaboration with sales leadership.
• Partner with Sales, Customer Success, Finance, and Partnerships teams to improve operational processes and revenue systems.
• Provide support for revenue tools, reporting requests, and strategic business initiatives.
• Act as the primary point of contact for CRM, reporting, sales tools, and operational process support.

Requirements

• 5–10 years of experience in Revenue Operations, Sales Operations, CRM Administration, Sales Enablement, or a related field.
• Strong analytical, problem-solving, and project management skills.
• Experience managing CRM platforms and revenue technology tools.
• Excellent communication and presentation skills with the ability to work across multiple teams.
• Proven ability to improve business processes and automate operational workflows.
• Highly organized with strong attention to detail and the ability to manage multiple priorities.
• Comfortable working in a remote, fast-paced, and collaborative environment.
• Experience with HubSpot, PandaDoc, Apollo, Remuner, or business intelligence tools is an advantage.
• Familiarity with SaaS metrics such as MRR, ARR, and customer lifecycle reporting is desirable.