Staff Operations Engineer
Job Description
Mozilla Corporation is looking to hire a Staff Operations Engineer to lead the design, reliability, and evolution of hybrid-cloud and workplace infrastructure. This senior role spans teams, drives complex initiatives, sets technical direction, and ensures systems are scalable, secure, and efficient. This role combines technical execution with leadership, shaping architecture both directly and collaboratively.
Key Responsibilities
- Own and evolve architecture within a defined infrastructure domain
- Design and implement scalable, reliable systems spanning multiple teams or environments
- Establish and promote best practices, patterns, and standards within the domain
- Remain hands-on with critical systems and implementations
- Work across teams (IT, SRE, Security, Service Owners) to unify solutions.
- Influence technical decisions through design reviews and collaboration
- Improve system reliability through monitoring, alerting, and operational design
- Contribute to defining SLIs/SLOs and capacity planning within the domain
- Build and improve automation using scripting and Infrastructure as Code
Key Requirements
- 6+ years of experience in systems engineering or infrastructure roles
- Strong experience designing and operating production infrastructure
- Solid expertise in:
- VMware
- Cisco UCS
- Application/Network Loadbalancers
- Linux/Unix Operating Systems
- Networking fundamentals (DNS, TCP/IP, routing, firewalls)
- Data center environments
- Demonstrated ability to lead complex technical work across teams
