Virtual Operations Assistant – PackPro Movers
Job Description
PackPro Movers is hiring a Virtual Operations Assistant to support its daily operations, customer service, hiring pipeline, and sales activities. The role requires strong organizational skills, excellent communication, and the ability to multitask in a remote environment while delivering consistent results.
Key Responsibilities
- Assist with dispatch preparation, organize internal systems, and maintain smooth operational flow
- Provide customer support through calls, inquiries, confirmations, follow-ups, and claims handling
- Handle sales-related tasks such as generating quotes, booking leads, updating CRM records, and responding to customer messages
- Support hiring and onboarding processes including candidate screening, paperwork, and record keeping
- Perform administrative and data entry tasks such as updating spreadsheets, responding to reviews, and documenting standard operating procedures
Requirements
- Minimum of 1 year experience in sales or customer service
- Excellent verbal and written communication skills, especially via phone, chat, and video
- Strong organizational skills, detail-oriented, and able to manage multiple tasks remotely
- Must be willing to work weekends and evenings when required
- A reliable computer or laptop with stable internet (minimum 30mbps) and backup power supply
- Fluent in English with a professional phone presence
- Familiarity with CRMs, spreadsheets, and ability to adapt to new tools
Schedule
9 AM CST – 5 PM CST, Monday to Friday (weekends required)
How to Apply
Interested candidates should complete the application form here: https://forms.gle/qCzDPtB25A99zzcp6
