Software IoT Tech Support

IT
Nigeria
February 5, 2025
Full Time
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Job Description

Location: Nigeria
Job Type: Full-time
Experience: Minimum 4 years as an IoT Tech Support Officer
Salary: Negotiable (Based on skills and experience)

Job Overview

An experienced Software IoT Tech Support Officer to join our team in Nigeria. The ideal candidate will provide technical support for IoT software solutions, troubleshoot system issues, and ensure smooth IoT device integration. If you have a strong background in IoT technology and problem-solving skills, we encourage you to apply.

Key Responsibilities

  • Provide technical support for IoT software, ensuring seamless operation and troubleshooting any system issues.
  • Assist in the integration and configuration of IoT devices with software platforms.
  • Analyze system logs and diagnose hardware/software faults to resolve connectivity issues.
  • Collaborate with development teams to improve IoT solutions based on customer feedback.
  • Document technical processes, solutions, and best practices for future reference.

Requirements

  • Minimum of 4 years of experience in IoT tech support or a related field.
  • Strong knowledge of IoT protocols, cloud platforms, and device communication.
  • Hands-on experience with troubleshooting IoT hardware and software solutions.
  • Ability to work independently and communicate effectively with teams and clients.
  • Bachelor’s degree in Computer Science, Engineering, or a related field is a plus.

How to Apply
Interested candidates should send their CV to recruitment.ng@itmafrica.com

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