Job Description

A reputable organization is seeking an experienced E-Commerce Operations Specialist to support the growth of its digital commerce operations. The successful candidate will be responsible for executing user acquisition and engagement campaigns, optimizing promotional activities, improving conversion rates, and driving overall online sales performance across the company’s website and mobile application.

Location: Lagos, Nigeria (On-site)
Employment Type: Full-Time
Salary: ₦300,000 – ₦500,000 per month

Key Responsibilities

• Plan and execute user activation and engagement campaigns.
• Drive first-time customer purchases and improve customer retention.
• Create, manage, and optimize promotional and discount campaigns.
• Monitor campaign performance and recommend data-driven improvements.
• Manage promotional content across digital platforms.
• Analyze customer behavior, conversion funnels, and key performance metrics.
• Prepare weekly performance reports with actionable insights.
• Collaborate with product, operations, and customer support teams to improve the customer experience.

Requirements

• Minimum of 3 years of experience in E-commerce, Product Management, Growth Marketing, or Digital Marketing.
• Proven ability to independently plan and execute successful marketing campaigns.
• Strong understanding of mobile app and e-commerce customer journeys.
• Excellent analytical, reporting, and problem-solving skills.
• Highly organized with strong attention to detail.
• Self-motivated, proactive, and results-oriented.
• Strong communication and collaboration skills.

Application Deadline

Not Specified.

How to Apply

Interested and qualified candidates should send their CV to hr@msc.store using “E-Commerce Operations Specialist Application” as the subject of the email.