Associate, Fraud Risk at Flutterwave

Lagos
July 1, 2026
Full Time
Apply Now

Job Description

Flutterwave is recruiting an Associate, Fraud Risk to support its risk management team in identifying, investigating, and preventing fraudulent activities across its payment ecosystem. This role is ideal for professionals with experience in fraud risk management, transaction monitoring, data analysis, and payment security who are passionate about protecting digital payment platforms from financial and brand-related risks.
Location: Lekki, Lagos
Employment Type: Full-time
Job Responsibilities
  • Review and investigate fraud alerts to identify suspicious transactions and unusual account activities.
  • Design, implement, monitor, and optimize fraud detection rules within fraud monitoring systems.
  • Investigate potentially fraudulent transactions and brand-related violations to reduce organizational risk exposure.
  • Monitor chargebacks and recurring chargeback trends to ensure compliance with card scheme thresholds.
  • Analyze merchant transactions for fraud, identity theft, account takeover, friendly fraud, and other financial risks.
  • Conduct daily reviews of published web alerts to identify merchants violating payment processing or card scheme regulations.
  • Collaborate with Compliance, Account Management, Product, KYC, Customer Experience, and other internal teams to improve fraud prevention efforts.
  • Engage merchants promptly regarding fraud and brand risk issues to achieve timely resolution.
  • Provide support on customer enquiries related to fraud investigations and brand risk claims.
  • Contribute ideas for improving fraud detection processes, risk controls, and operational efficiency.
  • Support risk operations during internal, external, and regulatory audits.
  • Ensure customer and organizational data is handled in accordance with applicable privacy regulations and security standards.
  • Perform other assigned duties that support the fraud risk team’s objectives.
Job Requirements
  • Minimum of 3–4 years of experience in fraud risk management, transaction monitoring, fraud investigation, and fraud rule development.
  • Good understanding of card processing, payment fraud prevention, fraud detection techniques, and brand risk management.
  • Strong analytical, research, and problem-solving abilities.
  • Excellent organizational, communication, presentation, and interpersonal skills.
  • Ability to explain technical concepts and complex fraud issues clearly.
  • Proficiency in Microsoft Office or Google Workspace applications.
  • Experience using databases and SQL for data analysis, fraud analytics, and rule optimization.
  • Strong customer service skills with the ability to handle sensitive situations professionally.
  • Creative thinking and attention to detail.

Related Jobs