Customer Service Representative at Myafrimall Logistics Limited

A reputable logistics company is seeking a Customer Service Representative to support the daily operations of its Akure branch. The ideal candidate will deliver excellent customer service, assist with shipment processing, respond to customer enquiries, and help ensure smooth branch operations. This opportunity is suitable for candidates with strong communication skills, attention to detail, and a passion for customer satisfaction.

Location: Akure, Ondo State
Employment Type: Full-time

Responsibilities

• Attend to walk-in and online customers in a professional and courteous manner.
• Respond promptly to enquiries via phone calls, WhatsApp, and other communication channels.
• Provide accurate information on shipping services, rates, delivery timelines, and company procedures.
• Inspect customer items for defects before shipment and report any discrepancies.
• Process, document, and prepare shipments accurately for dispatch.
• Maintain organized records of customer interactions and shipment transactions.
• Monitor shipment progress and provide timely updates to customers.
• Support other day-to-day branch operational activities as assigned.

Requirements

• Minimum of OND, HND, or Bachelor’s Degree in any relevant discipline.
• 0–2 years of experience in customer service, sales, or a related role is an added advantage.
• Strong verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Basic computer proficiency, including Microsoft Office and WhatsApp Business.
• Ability to multitask, stay organized, and work with minimal supervision.
• Must reside in or around Alagbaka, Oba-Ile, or nearby areas within Akure.

Application Deadline

27th July, 2026

How to Apply

Interested and qualified candidates should send their CV to  using “CSR Application – Akure Branch” as the subject of the email.