Customer Service Representative Needed

Employment Type: Full-time

A reputable organization is seeking a proactive Customer Service Representative to provide excellent support and build strong client relationships. The ideal candidate will have a proven track record in customer service and the ability to handle multiple tasks efficiently in a fast-paced environment.

Responsibilities:

• Manage large volumes of inbound and outbound calls while maintaining a professional demeanor.
• Provide accurate information, address customer concerns, and resolve issues effectively.
• Maintain and update customer records using CRM systems.
• Build sustainable relationships and trust with clients through open and interactive communication.

Requirements:

• Proven experience in customer service or as a Client Service Representative.
• Strong phone handling and active listening skills.
• Familiarity with CRM systems and customer support best practices.
• Excellent communication, presentation, and multitasking abilities.
• Customer-focused attitude with the ability to adapt to different personalities.

Additional Notes:

• Preference will be given to candidates residing in Ibadan, especially those close to the Ojoo area.
• Only qualified and experienced candidates will be considered.

Interested and qualified candidates should send their resumes to vadisa@resourceintermediaries.org using the job title as the subject of the email.