Customer Service Agent

Customer Service
May 20, 2025
Remote
Apply Now

Job Description

Location: Remote
Experience: 2–3 years
Industry: Fintech / Customer Support
Shifts: Flexible, including nights, weekends, and public holidays

Join a leading digital asset platform as a Customer Service Agent and help deliver high-quality support to a global user base. This is a remote opportunity ideal for professionals with experience in customer-facing roles, particularly within the fintech or service sectors.

Responsibilities:

  • Handle customer inquiries and resolve issues efficiently through various channels.
  • Deliver top-tier support while maintaining a high level of professionalism and empathy.
  • Adapt to changing workflows and environments in a fast-paced digital landscape.
  • Collaborate with internal teams to address user feedback and improve service quality.

Candidate Requirements:

  • 2–3 years of frontline customer support experience, ideally within the financial or service industry.
  • Strong communication skills in both English and your native language.
  • Interest or background in blockchain, digital assets, or fintech is a plus.
  • Ability to manage multiple tasks and prioritize effectively.
  • Comfortable with flexible working hours, including night shifts, weekends, and public holidays.

How to Apply:

Interested candidates can apply directly through the following link:
APPLICATION LINK

Related Jobs