Customer Support Representative
Job Description
Nobzo Verse LTD is a Nigerian property-technology company helping people find, evaluate, and secure rental, lease, and property purchase opportunities through a modern, technology-driven ecosystem. NOBZO is seeking a customer-focused Customer Support Representative to serve as a frontline point of contact for customers and agents in the Ibadan territory.
Key Requirements
- OND, HND, or Bachelor’s degree in any discipline.
- 1–3 years of experience in customer service or customer support.
- Experience in fintech, telecommunications, or a related industry is an advantage.
- Must reside in or be an indigene of Ibadan, Oyo State.
- Familiarity with Ibadan’s communities and common customer touchpoints is an advantage.
- Excellent verbal and written communication skills.
- Strong customer service, empathy, patience, and conflict-resolution abilities.
- Ability to multitask and manage time effectively.
- Basic computer literacy and familiarity with CRM or customer-support tools.
- Ability to collaborate effectively with field and operational teams.
- Fluency in Yoruba is an advantage.
