Job Description
Standard Chartered Bank is a leading international banking group with a presence across Asia, Africa, the Middle East, Europe, and the Americas. The bank provides innovative financial solutions to individuals, businesses, and institutions while promoting sustainable growth and financial inclusion.
Location: Lagos, Nigeria
Job Type: Full Time (Permanent)
Grade: Band 6
Requisition Number: 55357
Application Deadline: 29th June, 2026
Key Responsibilities
- Acquire and onboard new Priority Banking and Premium Banking clients while driving profitable portfolio growth.
- Build, manage, and strengthen relationships with high-net-worth individuals to increase customer retention and satisfaction.
- Identify customer financial needs and recommend suitable banking, investment, wealth management, mortgage, and lending solutions.
- Generate business opportunities through referrals, partnerships, alliances, agency channels, and other lead-generation sources.
- Ensure all client onboarding activities comply with regulatory requirements, KYC standards, and internal banking policies.
- Monitor customer accounts and portfolios to identify opportunities for cross-selling and relationship expansion.
- Collaborate with wealth management, treasury, credit, and investment specialists to deliver comprehensive financial solutions.
- Maintain accurate customer records and ensure compliance with anti-money laundering regulations and risk management procedures.
- Resolve customer inquiries, onboarding issues, and exceptional cases in a timely and professional manner.
- Support service excellence initiatives by providing exceptional customer experiences throughout the client lifecycle.
Job Requirements
- Bachelor’s Degree is required. A Master’s Degree will be an added advantage.
- Minimum of 10 years’ relevant sales experience within the financial services industry.
- Proven experience managing relationships with high-net-worth individuals and affluent banking clients.
- Strong business development, sales, and client acquisition skills.
- Excellent relationship management and stakeholder engagement abilities.
- Strong presentation, negotiation, and communication skills.
- Good understanding of wealth management products, financial markets, and banking regulations.
- Knowledge of KYC, Customer Due Diligence (CDD), anti-money laundering requirements, and risk management practices.
- Ability to work effectively with internal stakeholders across multiple business functions.
Benefits
- Competitive salary and benefits package.
- Retirement savings support, medical insurance, and life insurance coverage.
- Annual leave, parental leave, volunteering leave, and sabbatical opportunities.
- Flexible work arrangements depending on business requirements.
- Employee wellbeing programs and mental health support resources.
- Continuous learning, professional development, reskilling, and upskilling opportunities.
- Inclusive and diverse work environment with opportunities for career growth across the organization.
