Sales Operation Lead at Dragnet Solutions Limited

Job Description

A reputable organization is seeking an experienced Sales Operation Lead to oversee and optimize commercial operations. This role is ideal for a strategic and analytical professional with strong expertise in sales operations, CRM management, commercial reporting, forecasting, and process improvement. The successful candidate will play a key role in enhancing sales performance, improving operational efficiency, and supporting revenue growth through data-driven decision-making and cross-functional collaboration.

Location: Nigeria
Employment Type: Full-time

Job Responsibilities

• Manage and maintain the sales pipeline while ensuring CRM data accuracy and integrity.
• Monitor sales performance, pipeline movement, conversion rates, and revenue metrics.
• Prepare sales reports, dashboards, forecasts, and performance insights for management.
• Coordinate proposals, bids, and tender submissions across multiple departments.
• Identify opportunities to improve sales processes, reporting structures, and operational workflows.
• Support the implementation of AI-powered tools and automation to improve sales productivity.
• Collaborate with Sales, Partnerships, Product, Finance, Legal, and Delivery teams to achieve commercial objectives.
• Analyze sales data and provide actionable recommendations to improve business performance.

Job Requirements

• Bachelor’s Degree in Business Administration, Marketing, Economics, Finance, Data Analytics, Information Systems, or a related field.
• Professional certifications in Sales Operations, Revenue Operations, CRM Administration, Data Analytics, Project Management, or related disciplines will be an added advantage.
• Minimum of 5–7 years of experience in Sales Operations, Revenue Operations, Commercial Operations, CRM Administration, Sales Enablement, Business Operations, Bid Management, or a similar role.
• Proven experience managing sales pipelines, forecasting, CRM platforms, commercial reporting, and sales performance tracking.
• Experience coordinating bids, proposals, tenders, and cross-functional commercial projects.
• Strong understanding of sales operations, revenue operations, pipeline management, and business reporting.
• Excellent analytical skills with the ability to interpret data and provide strategic recommendations.
• Experience improving business processes, operational efficiency, and commercial governance.
• Proficiency in Microsoft Excel, Microsoft 365, CRM platforms, dashboards, and reporting tools.
• Experience within technology, professional services, HR services, recruitment, training, compliance, identity management, or enterprise solutions will be an advantage.
• Strong communication, stakeholder management, organizational, and project coordination skills.
• Ability to manage multiple priorities, meet deadlines, and work effectively in a fast-paced environment.
• Familiarity with AI-powered productivity and sales tools is desirable.

Application Closing Date

16th July, 2026