Quality Assurance and Quality Control Officer at Ngcom Network Solutions

A reputable organization is seeking a detail-oriented Quality Assurance and Quality Control Officer to oversee quality standards across network operations and engineering projects. The successful candidate will be responsible for ensuring compliance with quality management procedures, conducting inspections and audits, and driving continuous process improvement to enhance service delivery and customer satisfaction.

Location: Lekki / Ajah, Lagos

Key Responsibilities

• Develop, implement, and monitor quality assurance and quality control procedures across operational activities.
• Conduct quality inspections and audits on fiber installations, engineering projects, and customer installations to ensure compliance with technical and safety standards.
• Investigate quality issues, identify root causes, and recommend corrective and preventive actions.
• Prepare quality inspection reports, audit findings, and performance reports for management.
• Monitor adherence to Standard Operating Procedures (SOPs), quality policies, and HSE requirements.
• Track recurring faults, installation defects, and customer complaints while recommending preventive measures.

Requirements

• Experience in quality assurance, quality control, or a related technical role.
• Strong understanding of quality management systems, audits, and inspection processes.
• Ability to interpret engineering designs, technical specifications, and operational procedures.
• Excellent analytical, problem-solving, and reporting skills.
• Strong communication and teamwork abilities.
• Proficiency in Microsoft Office and documentation tools.

Application Deadline

23rd July, 2026

How to Apply

Interested and qualified candidates should send their CV using “Quality Assurance and Quality Control Officer” as the subject of the email.